Last updated: June 16, 2020
We want to be transparent in the information we collect. We don’t sell your personal information to anyone. We don’t ask for your personal information unless we need it to provide or improve the Services for you. We do not collect any personal information about you unless you voluntarily provide it to us. We appreciate that when you use our Services, you trust us with your information, and we take that responsibility very seriously.
When you use the Services, we collect the following information, and use it only as described below:
This may include your First Name, Last Name, address, email address and phone number. We use this information in the ways you would expect, such as to set up your Account or contact you.
This may include your Mobile Account Information such as: Account Number, Account Pin Number, Phone Number, Area Code, Zip Code and Billing Address. This information is used to transfer and maintain your account.
If you use Third Party Services, such as social media or photo-sharing services, you may provide us with your Third Party Services account information, such as your username (note that we don’t store any passwords you use to access Third Party Services). We transmit, and may store, such account information, only as needed to provide the Services, and only in accordance with the terms and policies of the Third Party Services.
When you initially provide or update your payment information, we transmit it via an encrypted connection to our Our payment system is audited by a PCI-certified auditor and is certified to PCI Service Provider Level.
When you send us emails or other communications, such as customer support inquiries, we maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you.
We maintain any comments, contributions to discussions or messages submitted to users of the Services, in order to provide the Services. We will post your comments on our Review/feedback section.
When you use the Services, we store, process and transmit the information you provide us. Whether it’s past billing information or invoice.
This includes information about your activity on and interaction with the Services, such as your IP address, your device or browser type, the webpage you visited before coming to our sites and identifiers associated with your devices. This information enables us to analyze how the Services are being accessed and used, and to track performance of the Services.
Your devices (depending on your settings) may transmit location information to the Services. We use this information to customize, improve and protect the Services. For example, we may use your location information to determine local language preferences, or to geotag a post.
When you use the Services, we share your information only as described below:
Circledin enables Mobile Plan owners to offer and share their mobile plan with other individuals. If you agree to a connection through the Services, we provide your information to the other party in that transaction as reasonably necessary to facilitate the transaction. For example, Circledin provides your Mobile Account Information such as: Account Number, Account Pin Number, Phone Number, Area Code, Zip Code and Billing Address for onboarding into their account. This is when you decide to join the host mobile plan. Your account information is necessary to transfer your mobile number to their mobile plan.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
While no service is completely secure, we have a security team dedicated to keeping your information safe. We employ security measures such as using firewalls to protect against intruders, and services are hosted on the safest web service provider.
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption. Our payment system is audited by a PCI-certified auditor and is certified to a PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
We’ll retain your personal information for as long as we need it to provide you with the Services. You can ask for your personal information to be deleted at any time by deleting your Account or contacting us. Please note that there may be latency in deleting your personal information from our servers and backup storage, and we may retain your personal information in order to comply with the law, protect our rights, resolve disputes or enforce our agreements.
To modify or delete the personal information you have provided to us, simply log into the Services and update your profile. We may retain certain information as required by law or for necessary business purposes. On request, we’ll provide you with a copy of your personal information that we maintain.
Circledin does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
We may periodically email you service-related announcements. We’ll also send you emails related to your transactions. We may also send you marketing or promotional communications, but you can opt out of receiving subsequent marketing or promotional communications by clicking the link marked unsubscribe (or a similar phrasing) that’s included in those communications.
Your End Users’ payment information may be processed via third party eCommerce Payment Processors with which you integrate your Account, in accordance with such eCommerce Payment Processors’ terms and policies. We transmit your End Users’ complete payment information when they initially provide or update it, only so that we can pass it along to the eCommerce Payment Processors you agree to use. We don’t collect or store your End Users’ payment information.
Circledin welcomes your questions or comments regarding this Statement of Privacy. If you believe that Circledin has not adhered to this Statement, please contact Circledin at:
Email Address: firstname.lastname@example.org
Effective as of June 16, 2020